Front Office Shift Supervisor

Guests at this travel agency in Boksburg meet you first, so the stay starts at your desk. It suits someone who likes knowing exactly what a good day's work looks like.

You'll report in Boksburg. Relocation is not covered for this one. Shifts rotate, so you'll need to be flexible about days and nights.

• Answer booking emails and calls, and quote rates from the rate sheet.
• Allocate rooms and pass early check-ins to housekeeping.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Run the night audit, close the day and print the flash report.
• Balance your cash float and card slips before handover.
• Book shuttles, dinner reservations and game drives for guests.
• Manage OTA bookings coming in from online travel channels.

• Honest with cash and card payments
• Confident on a computer and quick to learn a property system
• Clear spoken and written English
• You can work rotating shifts, including nights
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Matric

• Revenue or yield management exposure
• A foreign language such as German, French or Portuguese
• Amadeus or Galileo training for travel roles

• Discounted stays across the group
• Night-shift allowance
• Meals on duty and uniform supplied

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.