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Reservations Agent (Hotel Group)

How2Apply Talent Network

Centurion, Gauteng

Full-time

Posted 1 hour ago

Full-time Hospitality & Tourism

R11 250 – R14 500/month

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Job Description

Guests at this game lodge in Centurion meet you first, so the stay starts at your desk. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is in Centurion (Gauteng). Please only apply if you can travel there daily. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

What your day looks like

Take card pre-authorisations and settle folios at checkout.
Balance your cash float and card slips before handover.
Check guests in and out on Opera or Protel, and scan IDs and passports.
Allocate rooms and pass early check-ins to housekeeping.
Run the night audit, close the day and print the flash report.
Manage OTA bookings coming in from online travel channels.

What you need

Matric
Calm with an unhappy guest at 11pm
Clear spoken and written English
You can work rotating shifts, including nights
Confident on a computer and quick to learn a property system

Helpful, not essential

A foreign language such as German, French or Portuguese
Amadeus or Galileo training for travel roles
Opera PMS or Protel certificate

What you get

Discounted stays across the group
Meals on duty and uniform supplied
Service charge share at some properties

How to apply

Make sure the role, the hours and working in Centurion really suit you before you apply.
Have the following on hand (clear photos on your phone are fine at first): two contactable references plus a recently certified ID copy (within 3 months).
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 7 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Centurion; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Add a line on shift flexibility: front offices shortlist people who can cover nights.
If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.