Front Office Shift Supervisor

At this beach resort in Mbombela, you'll turn bookings into happy stays. It suits someone who likes knowing exactly what a good day's work looks like.

The site is in Mbombela; early starts mean public transport timing matters, so check your route before applying. Start is planned for the beginning of next month.

• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Handle complaints at the desk and log them for the duty manager.
• Book shuttles, dinner reservations and game drives for guests.
• Allocate rooms and pass early check-ins to housekeeping.
• Balance your cash float and card slips before handover.
• Store guest details securely in line with POPIA.

• A hospitality or tourism diploma, or 1 year at a hotel front desk
• You can work rotating shifts, including nights
• Matric
• Calm with an unhappy guest at 11pm
• Honest with cash and card payments
• Confident on a computer and quick to learn a property system

• Amadeus or Galileo training for travel roles
• Revenue or yield management exposure

• Paid system training in the first month
• Discounted stays across the group
• Night-shift allowance
• Meals on duty and uniform supplied

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.