Hospital Admissions Clerk (Night Shift)

You'll keep the front of a private hospital admissions office in Alberton organised so the doctors can focus on patients. It suits someone who likes knowing exactly what a good day's work looks like.

Location: Alberton, Gauteng. Applicants who already live in the area get looked at first.

• Answer the phones and send clinical questions to the right nurse or doctor
• Keep patient records locked and share them only with written consent
• Request pre-authorisation for scans, procedures and admissions
• Submit claims electronically and work through the rejection report daily
• Open patient files and capture consent forms in line with POPIA
• Chase short payments with medical schemes and patients

• Confident with Excel and email
• At least 2 years in a medical practice, hospital or billing bureau
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Sound knowledge of ICD-10 coding and medical aid tariff codes

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics
• Medical terminology or clinical coding certificate

• Free medical consultations for staff at some practices
• Parking on site
• Bonus linked to collections at billing bureaus

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.