how2apply

Hotel Front Desk Agent (Rotating Shifts) – Immediate Start

How2Apply Talent Network

Boksburg, Gauteng

Full-time

Posted 1 hour ago

Full-time Hospitality & Tourism

Apply for this job

Job Description

Running the front desk of a business hotel in Boksburg means calm service and a clean shift balance. This is a good step for someone who wants proper routine and a manager who notices good work.

Home base is a business hotel on the Boksburg side of Gauteng. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

The work, day to day

Run the night audit, close the day and print the flash report.
Check guests in and out on Opera or Protel, and scan IDs and passports.
Answer booking emails and calls, and quote rates from the rate sheet.
Balance your cash float and card slips before handover.
Handle complaints at the desk and log them for the duty manager.
Allocate rooms and pass early check-ins to housekeeping.
Book shuttles, dinner reservations and game drives for guests.

Must-haves

A hospitality or tourism diploma, or 1 year at a hotel front desk
Honest with cash and card payments
Calm with an unhappy guest at 11pm
Confident on a computer and quick to learn a property system

What's in it for you

Night-shift allowance
Paid system training in the first month
Meals on duty and uniform supplied

Applying, step by step

Check you meet the must-haves first; recruiters filter on those before anything else.
Keep copies of these ready to send: a recently certified ID copy (within 3 months), two contactable references plus your hospitality or tourism diploma and transcript.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 10 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Boksburg; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.