Hotel Front Desk Agent (Rotating Shifts)

Running the front desk of a game lodge in Coega means calm service and a clean shift balance. Expect to be trusted with real work from your first week.

You'll report in Coega. Relocation is not covered for this one.

• Take card pre-authorisations and settle folios at checkout.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Allocate rooms and pass early check-ins to housekeeping.
• Balance your cash float and card slips before handover.
• Run the night audit, close the day and print the flash report.

• Matric
• Honest with cash and card payments
• Calm with an unhappy guest at 11pm
• Confident on a computer and quick to learn a property system

• Amadeus or Galileo training for travel roles
• Revenue or yield management exposure

• Service charge share at some properties
• Paid system training in the first month
• Night-shift allowance
• Meals on duty and uniform supplied

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.