Hotel Front Desk Agent (Rotating Shifts)

You'll handle check-ins, bookings and questions at a boutique guesthouse in George. It's the kind of job where doing the basics well every day gets you noticed.

The work is in George, Western Cape, so you'll need a reliable way to get there every day.

• Take card pre-authorisations and settle folios at checkout.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Run the night audit, close the day and print the flash report.
• Handle complaints at the desk and log them for the duty manager.
• Answer booking emails and calls, and quote rates from the rate sheet.

• Confident on a computer and quick to learn a property system
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• You can work rotating shifts, including nights

• Amadeus or Galileo training for travel roles
• Opera PMS or Protel certificate

• Paid system training in the first month
• Meals on duty and uniform supplied
• Night-shift allowance
• Service charge share at some properties

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.