Hotel Front Desk Agent (Rotating Shifts) – Entry Level

Running the front desk of a travel agency in Krugersdorp means calm service and a clean shift balance. It's the kind of job where doing the basics well every day gets you noticed.

You'll report in Krugersdorp. Relocation is not covered for this one. The first two weeks are spent shadowing someone experienced.

• Balance your cash float and card slips before handover.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Allocate rooms and pass early check-ins to housekeeping.
• Manage OTA bookings coming in from online travel channels.

• Matric
• Calm with an unhappy guest at 11pm
• You can work rotating shifts, including nights
• Confident on a computer and quick to learn a property system
• A hospitality or tourism diploma, or 1 year at a hotel front desk

• A foreign language such as German, French or Portuguese
• Amadeus or Galileo training for travel roles

• Meals on duty and uniform supplied
• Paid system training in the first month
• Service charge share at some properties
• Discounted stays across the group

• Add a line on shift flexibility: front offices shortlist people who can cover nights.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.