Hotel Front Desk Agent (Rotating Shifts) – Immediate Start

At this beach resort in Lephalale, you'll turn bookings into happy stays. It's the kind of job where doing the basics well every day gets you noticed.

The site is in Lephalale; early starts mean public transport timing matters, so check your route before applying. Start is planned for the beginning of next month.

• Run the night audit, close the day and print the flash report.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Manage OTA bookings coming in from online travel channels.
• Book shuttles, dinner reservations and game drives for guests.
• Handle complaints at the desk and log them for the duty manager.
• Answer booking emails and calls, and quote rates from the rate sheet.

• Honest with cash and card payments
• Matric
• You can work rotating shifts, including nights
• Clear spoken and written English
• Calm with an unhappy guest at 11pm

• Meals on duty and uniform supplied
• Service charge share at some properties
• Discounted stays across the group
• Night-shift allowance

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.