Night Auditor (City Hotel) – Permanent

Running the front desk of an airport hotel in Mokopane means calm service and a clean shift balance. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

You'll be based at an airport hotel in Mokopane. Living nearby, or on a taxi route to it, really helps. You'll start with a short induction before working on your own.

• Run the night audit, close the day and print the flash report.
• Balance your cash float and card slips before handover.
• Manage OTA bookings coming in from online travel channels.
• Allocate rooms and pass early check-ins to housekeeping.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Check guests in and out on Opera or Protel, and scan IDs and passports.

• Calm with an unhappy guest at 11pm
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• You can work rotating shifts, including nights
• Clear spoken and written English

• A foreign language such as German, French or Portuguese
• Revenue or yield management exposure

• Discounted stays across the group
• Service charge share at some properties
• Night-shift allowance
• Meals on duty and uniform supplied

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.