how2apply

Hotel Front Desk Agent (Rotating Shifts)

How2Apply Talent Network

Worcester, Western Cape

Full-time

Posted 1 day ago

Full-time Hospitality & Tourism

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At this beach resort in Worcester, you'll turn bookings into happy stays. Expect to be trusted with real work from your first week.

This post is Worcester-based, with most of your time spent at a beach resort. Weekend work is on a roster, so you won't be on every weekend.

Store guest details securely in line with POPIA.
Check guests in and out on Opera or Protel, and scan IDs and passports.
Run the night audit, close the day and print the flash report.
Handle complaints at the desk and log them for the duty manager.
Balance your cash float and card slips before handover.
Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.

Make sure the role, the hours and working in Worcester really suit you before you apply.
Get these ready, because shortlisted people are asked for them straight away: your hospitality or tourism diploma and transcript, a recently certified ID copy (within 3 months) plus two contactable references.
Send your details with the form below. Add one or two lines about similar work you've done.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 9 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Worcester.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.