IT Helpdesk Agent (Night Shift)

How2Apply Talent Network
Boksburg, Gauteng
Full-time
Posted 2 hours ago
Full-time IT & Software
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Job Description

Tickets come in all day at this group of private schools in Boksburg, and you close them. It suits someone who likes knowing exactly what a good day's work looks like.

You'll report in Boksburg. Relocation is not covered for this one. You'll start with a short induction before working on your own.

What your day looks like

  • Install and configure printers, scanners and docking stations
  • Write short how-to guides for common user problems
  • Visit branches or sites to fix issues that need hands on the machine
  • Keep the asset register up to date when equipment moves
  • Connect users remotely with a remote support tool to fix issues

You'll need

  • Able to log clear, complete ticket notes
  • Basic networking: IP addresses, DNS, DHCP and Wi-Fi
  • Code B driver's licence and own car for field posts
  • Working knowledge of Windows 10 and 11 and Microsoft 365
  • Matric plus an IT qualification, such as CompTIA A+ or an IT diploma

Helpful, not essential

  • ITIL Foundation
  • Experience with Intune or SCCM for device management
  • CompTIA Network+ or Microsoft MD-102 certification

What you get

  • Company laptop and cellphone
  • Travel allowance for field technicians
  • Clear path to second-line and systems roles
  • Standby pay for after-hours cover

How to apply for this job

  1. Check you meet the must-haves first; recruiters filter on those before anything else.
  2. Have the following on hand (clear photos on your phone are fine at first): copy of your driver's licence for field posts plus certified matric certificate and ID copy.
  3. Send your details with the form below. Add one or two lines about similar work you've done.
  4. Watch for a call or WhatsApp from How2Apply over the next 8 working days.

How2Apply recruits for this position on behalf of hiring employers around Boksburg; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

How to stand out

  • Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
  • List your certifications right under your name; A+ and ITIL are common keyword filters.

Interested in this role?

Apply in 2 minutes. No CV upload needed yet.

Applying is free. How2Apply will never ask you for money.

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Job details
SalaryDiscussed at interview
Job TypeFull-time
LocationBoksburg, Gauteng
CategoryIT & Software
Experience1+ years
Posted29 September 2026
Closing Date26 October 2026
How2Apply Talent Network
Recruiting for employers in Boksburg

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