how2apply

IT Intern (Support Desk) – Permanent

How2Apply Talent Network

Burgersfort, Limpopo

Full-time

Posted 1 day ago

Full-time IT & Software

R14 500 – R20 500/month

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Job Description

You'll be the person who fixes it when laptops, printers and logins break at a hospital group in Burgersfort. You don't need to be the loudest person in the room, just the one others can count on.

This post is Burgersfort-based, with most of your time spent at a hospital group.

What you'll actually do

Connect users remotely with a remote support tool to fix issues
Replace faulty hardware and log warranty claims with suppliers
Log, prioritise and update tickets on the service desk system
Troubleshoot Outlook, Teams and OneDrive problems for users
Write short how-to guides for common user problems
Visit branches or sites to fix issues that need hands on the machine

You'll need

Able to log clear, complete ticket notes
At least 1 year of help desk or desktop support (not needed for intern posts)
Working knowledge of Windows 10 and 11 and Microsoft 365
Patient and friendly with non-technical users

Helpful, not essential

Experience supporting point-of-sale or medical devices
CompTIA Network+ or Microsoft MD-102 certification

What you get

Standby pay for after-hours cover
Company laptop and cellphone
Paid certification exams after probation

Applying, step by step

Make sure the role, the hours and working in Burgersfort really suit you before you apply.
Get these ready, because shortlisted people are asked for them straight away: IT certificates, including A+ or N+ if you have them plus certified matric certificate and ID copy.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 10 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Burgersfort; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

How to stand out

Describe the size of the environment you supported, such as "400 users across 6 branches".
List your certifications right under your name; A+ and ITIL are common keyword filters.