IT Intern (Support Desk) – Entry Level

You'll be the person who fixes it when laptops, printers and logins break at a corporate head office in George. It's the kind of job where doing the basics well every day gets you noticed.

You'll report in George. Relocation is not covered for this one. Start date: as soon as possible for the right person.

• Keep the asset register up to date when equipment moves
• Install and configure printers, scanners and docking stations
• Write short how-to guides for common user problems
• Escalate network and server faults to second or third line with good notes
• Image, set up and hand over new laptops and desktops

• Able to log clear, complete ticket notes
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• Patient and friendly with non-technical users

• Travel allowance for field technicians
• Standby pay for after-hours cover
• Paid certification exams after probation
• Company laptop and cellphone

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• Describe the size of the environment you supported, such as "400 users across 6 branches".