IT Support Technician (Field Services)

Get hands-on support experience at a hospital group in Germiston, from password resets to new laptop builds. It's the kind of job where doing the basics well every day gets you noticed.

The site is in Germiston; early starts mean public transport timing matters, so check your route before applying.

• Write short how-to guides for common user problems
• Visit branches or sites to fix issues that need hands on the machine
• Reset passwords and unlock accounts in Active Directory and Entra ID
• Troubleshoot Outlook, Teams and OneDrive problems for users
• Replace faulty hardware and log warranty claims with suppliers

• Able to log clear, complete ticket notes
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Working knowledge of Windows 10 and 11 and Microsoft 365
• Patient and friendly with non-technical users

• Company laptop and cellphone
• Standby pay for after-hours cover
• Travel allowance for field technicians

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• List your certifications right under your name; A+ and ITIL are common keyword filters.