Lodge Reception & Bookings Coordinator

Running the front desk of a business hotel in Polokwane means calm service and a clean shift balance. Bring a calm head on busy days and you'll be fine.

You'll be based at a business hotel in Polokwane. Living nearby, or on a taxi route to it, really helps.

• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Manage OTA bookings coming in from online travel channels.
• Book shuttles, dinner reservations and game drives for guests.
• Run the night audit, close the day and print the flash report.
• Allocate rooms and pass early check-ins to housekeeping.

• Matric
• You can work rotating shifts, including nights
• Clear spoken and written English
• Calm with an unhappy guest at 11pm
• Confident on a computer and quick to learn a property system
• A hospitality or tourism diploma, or 1 year at a hotel front desk

• Opera PMS or Protel certificate
• A foreign language such as German, French or Portuguese

• Service charge share at some properties
• Discounted stays across the group
• Night-shift allowance
• Paid system training in the first month

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.