Lodge Reception & Bookings Coordinator

Guests at this travel agency in White River meet you first, so the stay starts at your desk. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

Home base is a travel agency on the White River side of Mpumalanga. You'll start with a short induction before working on your own.

• Run the night audit, close the day and print the flash report.
• Manage OTA bookings coming in from online travel channels.
• Balance your cash float and card slips before handover.
• Store guest details securely in line with POPIA.
• Take card pre-authorisations and settle folios at checkout.

• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Clear spoken and written English
• Matric
• Calm with an unhappy guest at 11pm

• Revenue or yield management exposure
• Amadeus or Galileo training for travel roles
• Opera PMS or Protel certificate

• Paid system training in the first month
• Discounted stays across the group
• Service charge share at some properties

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.