Loss Control Officer (Mall Stores)

Retail in Johannesburg CBD runs on thin margins, and a fashion retail store needs someone guarding its stock. Expect to be trusted with real work from your first week.

This post is Johannesburg CBD-based, with most of your time spent at a fashion retail store. Start date: as soon as possible for the right person.

• Search staff bags at exit points according to store policy
• Review CCTV footage to confirm suspected theft
• Walk the floor in plain clothes and watch for shoplifting behaviour
• Record every incident with photos, times and value of goods
• Check receiving bay deliveries against invoices and seal numbers
• Detain suspects lawfully and call SAPS, then write a statement

• Able to handle confrontation calmly
• Knowledge of lawful arrest and search under the Criminal Procedure Act
• Matric or equivalent NQF Level 4
• Available for retail hours including month-end weekends
• PSIRA registration, Grade C at least
• Good report writing

• Experience giving evidence in court
• Previous store detective experience with case outcomes
• Understanding of stock systems and shrinkage reports

• Retail trading hours, no night shift in most stores
• Staff discount at the retailer
• Plain clothes work (no uniform in detective roles)

• Give numbers on your CV: how many cases you opened, how many led to arrests. Retail security managers trust results.
• Show you know the legal limits of search and arrest. A single unlawful arrest can cost a store badly, so they will ask about it.