Mall Control Room Operator – Immediate Start

Night or day, a vehicle tracking control centre in Johannesburg CBD never switches off, and neither does your focus on shift. It suits someone who likes knowing exactly what a good day's work looks like.

You'll report in Johannesburg CBD. Relocation is not covered for this one.

• Hand over open incidents clearly at shift change
• Track stolen vehicles on the map and guide recovery teams
• Log every event and action on the monitoring software
• Pull and save video footage for incident investigations
• Keep call-out times and client passwords up to date
• Talk down intruders over on-site speakers when the system allows
• Dispatch the nearest response vehicle over the radio

• Clear speaking voice on radio and phone
• No criminal convictions (vetting is done before you start)
• Matric
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard

• Call centre work in the past
• Experience on a CCTV or alarm monitoring platform
• Speaking more than one local language

• Path to senior controller or supervisor
• Indoor, air-conditioned work environment
• Shift allowance for nights

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.