Mall Control Room Operator – Experienced

From a chair in a shopping mall security office in Krugersdorp, you guide officers in the field to where they are needed. Good for someone who wants to build a solid track record they can put on their CV.

The work is in Krugersdorp, Gauteng, so you'll need a reliable way to get there every day.

• Monitor live CCTV feeds and zoom in on suspicious movement
• Keep call-out times and client passwords up to date
• Track stolen vehicles on the map and guide recovery teams
• Report camera faults and offline sites to the technicians
• Dispatch the nearest response vehicle over the radio

• Matric
• Clear speaking voice on radio and phone
• PSIRA registration, Grade C or higher
• Good memory for sites, streets and procedures
• No criminal convictions (vetting is done before you start)
• Able to stay focused through 12-hour day and night shifts

• Experience on a CCTV or alarm monitoring platform
• Speaking more than one local language
• CCTV operator short course

• Path to senior controller or supervisor
• Training on the monitoring software
• Indoor, air-conditioned work environment

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.