Mall Control Room Operator

Night or day, a shopping mall security office in Springs never switches off, and neither does your focus on shift. If you like clear targets and knowing where you stand, this is for you.

The work is in Springs, Gauteng, so you'll need a reliable way to get there every day. Overtime comes up in peak season and is paid.

• Report camera faults and offline sites to the technicians
• Pull and save video footage for incident investigations
• Keep call-out times and client passwords up to date
• Talk down intruders over on-site speakers when the system allows
• Monitor live CCTV feeds and zoom in on suspicious movement
• Answer alarm signals and phone clients to verify them

• Computer literate and quick on a keyboard
• Clear speaking voice on radio and phone
• No criminal convictions (vetting is done before you start)
• Good memory for sites, streets and procedures

• Speaking more than one local language
• CCTV operator short course

• Path to senior controller or supervisor
• Indoor, air-conditioned work environment
• Shift allowance for nights

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.