Mall Control Room Operator

Night or day, a shopping mall security office in Upington never switches off, and neither does your focus on shift. You don't need to be the loudest person in the room, just the one others can count on.

The work is in Upington, Northern Cape, so you'll need a reliable way to get there every day.

• Hand over open incidents clearly at shift change
• Track stolen vehicles on the map and guide recovery teams
• Log every event and action on the monitoring software
• Monitor live CCTV feeds and zoom in on suspicious movement
• Report camera faults and offline sites to the technicians
• Pull and save video footage for incident investigations
• Dispatch the nearest response vehicle over the radio

• Computer literate and quick on a keyboard
• Good memory for sites, streets and procedures
• Clear speaking voice on radio and phone
• PSIRA registration, Grade C or higher
• Able to stay focused through 12-hour day and night shifts
• No criminal convictions (vetting is done before you start)

• Speaking more than one local language
• CCTV operator short course
• Call centre work in the past

• Path to senior controller or supervisor
• Training on the monitoring software
• Shift allowance for nights
• Indoor, air-conditioned work environment

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Show you can stay alert at night. If you have done night shift before without problems, say so.