Medical Aid Claims Administrator

You'll keep the front of a medical billing bureau in Mokopane organised so the doctors can focus on patients. If you like clear targets and knowing where you stand, this is for you.

You'll be based at a medical billing bureau in Mokopane. Living nearby, or on a taxi route to it, really helps. Start date: as soon as possible for the right person.

• Book appointments and manage the doctor's diary on the practice software
• Send monthly statements and age the debtors book
• Submit claims electronically and work through the rejection report daily
• Request pre-authorisation for scans, procedures and admissions
• Check medical aid membership and benefits before each consultation
• Open patient files and capture consent forms in line with POPIA

• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• At least 2 years in a medical practice, hospital or billing bureau

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Bookkeeping basics or Pastel knowledge for practice accounts

• Parking on site
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.