Practice Manager (Dental Practice)

You'll keep the front of a busy general practice in Phalaborwa organised so the doctors can focus on patients. People who do well here are steady, honest and not scared to ask when something is unclear.

Location: Phalaborwa, Limpopo. Applicants who already live in the area get looked at first.

• Check medical aid membership and benefits before each consultation
• Answer the phones and send clinical questions to the right nurse or doctor
• Keep patient records locked and share them only with written consent
• Submit claims electronically and work through the rejection report daily
• Send monthly statements and age the debtors book
• Book appointments and manage the doctor's diary on the practice software
• Chase short payments with medical schemes and patients

• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts
• Matric
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• You keep patient information private, every time

• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims

• Bonus linked to collections at billing bureaus
• Parking on site
• Free medical consultations for staff at some practices
• Normal practice hours with most weekends off

• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.
• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.