Medical Front Desk Administrator (GP Practice)

At a radiology group in Boksburg, your job is clean files, correct codes and money that comes in on time. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is Boksburg-based, with most of your time spent at a radiology group.

• Open patient files and capture consent forms in line with POPIA
• Chase short payments with medical schemes and patients
• Keep patient records locked and share them only with written consent
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Answer the phones and send clinical questions to the right nurse or doctor
• Take payments, issue receipts and balance the cash-up at close

• Matric
• At least 2 years in a medical practice, hospital or billing bureau
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Friendly on the phone and firm about outstanding accounts
• You keep patient information private, every time

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Bookkeeping basics or Pastel knowledge for practice accounts

• Normal practice hours with most weekends off
• Parking on site
• Bonus linked to collections at billing bureaus
• Free medical consultations for staff at some practices

• Name the billing software you know in your CV headline; practices want someone who needs no system training.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.