Medical Front Desk Administrator (GP Practice)

You'll keep the front of a private hospital admissions office in Fourways organised so the doctors can focus on patients. It's a practical job: you'll see what you got done before you go home.

You'll be based at a private hospital admissions office in Fourways. Living nearby, or on a taxi route to it, really helps.

• Keep patient records locked and share them only with written consent
• Submit claims electronically and work through the rejection report daily
• Take payments, issue receipts and balance the cash-up at close
• Send monthly statements and age the debtors book
• Book appointments and manage the doctor's diary on the practice software

• Friendly on the phone and firm about outstanding accounts
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• You keep patient information private, every time

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Bookkeeping basics or Pastel knowledge for practice accounts

• Parking on site
• Bonus linked to collections at billing bureaus
• Free medical consultations for staff at some practices

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.