Medical Front Desk Administrator (GP Practice) – Experienced

You'll keep the front of a medical billing bureau in Secunda organised so the doctors can focus on patients. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

Location: Secunda, Mpumalanga. Applicants who already live in the area get looked at first.

• Send monthly statements and age the debtors book
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Keep patient records locked and share them only with written consent
• Answer the phones and send clinical questions to the right nurse or doctor
• Submit claims electronically and work through the rejection report daily

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Friendly on the phone and firm about outstanding accounts
• Confident with Excel and email
• You keep patient information private, every time
• Matric
• Sound knowledge of ICD-10 coding and medical aid tariff codes

• Experience with hospital case management and pre-auth
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims

• Parking on site
• Bonus linked to collections at billing bureaus
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices

• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.
• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.