Off-Site Video Monitoring Operator

Sharp eyes and a calm voice are the tools of the trade at a shopping mall security office in Vereeniging. This role rewards consistency more than flash.

The work is in Vereeniging, Gauteng, so you'll need a reliable way to get there every day. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Keep call-out times and client passwords up to date
• Hand over open incidents clearly at shift change
• Log every event and action on the monitoring software
• Track stolen vehicles on the map and guide recovery teams
• Talk down intruders over on-site speakers when the system allows
• Pull and save video footage for incident investigations

• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone
• Able to stay focused through 12-hour day and night shifts
• PSIRA registration, Grade C or higher

• Speaking more than one local language
• Call centre work in the past
• Experience on a CCTV or alarm monitoring platform

• Path to senior controller or supervisor
• Training on the monitoring software
• Indoor, air-conditioned work environment

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.