how2apply

Onsite IT Support Engineer (Corporate Office)

How2Apply Talent Network

Benoni, Gauteng

Full-time

Posted 1 hour ago

Full-time IT & Software

R16 500 – R22 000/month

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Job Description

You'll be the person who fixes it when laptops, printers and logins break at a managed IT services provider in Benoni. Good for someone who wants to build a solid track record they can put on their CV.

The work is in Benoni, Gauteng, so you'll need a reliable way to get there every day.

The work, day to day

Visit branches or sites to fix issues that need hands on the machine
Troubleshoot Outlook, Teams and OneDrive problems for users
Connect users remotely with a remote support tool to fix issues
Reset passwords and unlock accounts in Active Directory and Entra ID
Install and configure printers, scanners and docking stations
Write short how-to guides for common user problems

You'll need

Basic networking: IP addresses, DNS, DHCP and Wi-Fi
Able to log clear, complete ticket notes
Code B driver's licence and own car for field posts
At least 1 year of help desk or desktop support (not needed for intern posts)
Patient and friendly with non-technical users
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma

On offer

Standby pay for after-hours cover
Company laptop and cellphone
Paid certification exams after probation

How to apply

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Have the following on hand (clear photos on your phone are fine at first): certified matric certificate and ID copy plus copy of your driver's licence for field posts.
Fill in the short form below with your name and a phone number you actually answer.
Watch for a call or WhatsApp from How2Apply over the next 10 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Benoni.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
Describe the size of the environment you supported, such as "400 users across 6 branches".