Onsite IT Support Engineer (Corporate Office)

You'll be the person who fixes it when laptops, printers and logins break at a managed IT services provider in Durban Central. You'll work with a small crew, so being easy to work with matters as much as skill.

The site is in Durban Central; early starts mean public transport timing matters, so check your route before applying.

• Install and configure printers, scanners and docking stations
• Escalate network and server faults to second or third line with good notes
• Write short how-to guides for common user problems
• Keep the asset register up to date when equipment moves
• Visit branches or sites to fix issues that need hands on the machine

• Code B driver's licence and own car for field posts
• Able to log clear, complete ticket notes
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma

• Travel allowance for field technicians
• Clear path to second-line and systems roles
• Company laptop and cellphone
• Paid certification exams after probation

• Describe the size of the environment you supported, such as "400 users across 6 branches".
• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.