Onsite IT Support Engineer (Corporate Office)

Get hands-on support experience at a corporate head office in Soweto, from password resets to new laptop builds. This role rewards consistency more than flash.

The site is in Soweto; early starts mean public transport timing matters, so check your route before applying.

• Keep the asset register up to date when equipment moves
• Install and configure printers, scanners and docking stations
• Troubleshoot Outlook, Teams and OneDrive problems for users
• Replace faulty hardware and log warranty claims with suppliers
• Reset passwords and unlock accounts in Active Directory and Entra ID

• Patient and friendly with non-technical users
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• Working knowledge of Windows 10 and 11 and Microsoft 365
• Code B driver's licence and own car for field posts
• Able to log clear, complete ticket notes
• At least 1 year of help desk or desktop support (not needed for intern posts)

• ITIL Foundation
• Experience with Intune or SCCM for device management

• Clear path to second-line and systems roles
• Travel allowance for field technicians
• Paid certification exams after probation
• Standby pay for after-hours cover

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• Describe the size of the environment you supported, such as "400 users across 6 branches".