how2apply

Onsite IT Support Engineer (Corporate Office)

How2Apply Talent Network

Tzaneen, Limpopo

Full-time

Posted 1 hour ago

Full-time IT & Software

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Job Description

You'll be the person who fixes it when laptops, printers and logins break at a managed IT services provider in Tzaneen. It's a practical job: you'll see what you got done before you go home.

Location: Tzaneen, Limpopo. Applicants who already live in the area get looked at first. The first two weeks are spent shadowing someone experienced.

What you'll actually do

Write short how-to guides for common user problems
Troubleshoot Outlook, Teams and OneDrive problems for users
Image, set up and hand over new laptops and desktops
Connect users remotely with a remote support tool to fix issues
Visit branches or sites to fix issues that need hands on the machine
Install and configure printers, scanners and docking stations

Must-haves

At least 1 year of help desk or desktop support (not needed for intern posts)
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
Able to log clear, complete ticket notes
Basic networking: IP addresses, DNS, DHCP and Wi-Fi
Patient and friendly with non-technical users
Working knowledge of Windows 10 and 11 and Microsoft 365

Helpful, not essential

Experience supporting point-of-sale or medical devices
Experience with Intune or SCCM for device management

What you get

Paid certification exams after probation
Company laptop and cellphone
Standby pay for after-hours cover

Applying, step by step

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: IT certificates, including A+ or N+ if you have them, copy of your driver's licence for field posts plus certified matric certificate and ID copy.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
If you're shortlisted you'll hear from us within 9 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Tzaneen; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

How to stand out

Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
List your certifications right under your name; A+ and ITIL are common keyword filters.