how2apply

Outbound Collections Consultant (Retail Credit)

How2Apply Talent Network

Germiston, Gauteng

Full-time

Posted 4 hours ago

Full-time Customer Service & Call Centre

R8 750 – R12 250/month

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Job Description

Hit your collection targets at this debt collection agency in Germiston and your commission shows it. If you turn up on time and finish what you start, you'll fit in quickly.

The site is in Germiston; early starts mean public transport timing matters, so check your route before applying.

What you'll actually do

Hand accounts over for legal action once internal steps are exhausted.
Answer disputes about balances, interest and fees with a printed statement.
Track broken promises-to-pay and follow up within 48 hours.
Keep calls within the National Credit Act and the Debt Collectors Act rules.
Negotiate payment arrangements and set up DebiCheck mandates.
Send written arrangements by SMS or email straight after each call.

Must-haves

Clear credit and criminal record
Good with numbers, dates and payment calculations
Registered, or willing to register, with the Council for Debt Collectors
Target-driven and comfortable with commission
At least 6 months in collections, sales or a call centre
You keep your tone respectful even when the debtor is not

What you get

Uncapped monthly commission on collected rands
Council for Debt Collectors registration paid for you
Structured weekday hours with only occasional Saturdays

How to apply for this job

Check you meet the must-haves first; recruiters filter on those before anything else.
Get these ready, because shortlisted people are asked for them straight away: certified copy of your SA ID or work permit, your matric results, certified plus last three payslips showing commission earned.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 7 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Germiston; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Before you hit apply

Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").