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Outbound Collections Consultant (Retail Credit) – Permanent

How2Apply Talent Network

Krugersdorp, Gauteng

Full-time

Posted 2 hours ago

Full-time Customer Service & Call Centre

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Job Description

Hit your collection targets at this retail credit centre in Krugersdorp and your commission shows it. Expect to be trusted with real work from your first week.

Location: Krugersdorp, Gauteng. Applicants who already live in the area get looked at first. Overtime comes up in peak season and is paid.

The work, day to day

Record reasons for non-payment so the credit team can adjust policy.
Keep calls within the National Credit Act and the Debt Collectors Act rules.
Update debtor contact details from tracing searches.
Track broken promises-to-pay and follow up within 48 hours.
Answer disputes about balances, interest and fees with a printed statement.

Must-haves

Clear credit and criminal record
You keep your tone respectful even when the debtor is not
Registered, or willing to register, with the Council for Debt Collectors
Matric
At least 6 months in collections, sales or a call centre
Target-driven and comfortable with commission

What's in it for you

Uncapped monthly commission on collected rands
Monthly incentives for the top three collectors
Council for Debt Collectors registration paid for you

Applying, step by step

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: certified copy of your SA ID or work permit plus your Council for Debt Collectors registration, if you have one.
Send your details with the form below. Add one or two lines about similar work you've done.
If you're shortlisted you'll hear from us within 8 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Krugersdorp.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.