Outbound Insurance Sales Agent (Commission Plus Basic)

This funeral cover call centre in Epping pays a basic plus commission, and your pipeline sets the ceiling. It suits someone who likes knowing exactly what a good day's work looks like.

This post is in Epping (Western Cape). Please only apply if you can travel there daily.

• Follow up on quotes sent and chase missing documents.
• Treat clients fairly under TCF rules and never oversell.
• Track daily sales, conversions and lapse rates on the team board.
• Explain waiting periods, exclusions and premiums in plain terms.
• Call warm leads from the dialler and qualify them in the first minute.
• Do a needs analysis and match the client to the right product.
• Read the FAIS disclosures and record client consent on every call.

• You are comfortable earning a large part of your pay in commission
• Credits toward a recognised FSCA qualification, or willing to start
• Six months or more of sales, telesales or call centre work
• Matric, including Maths or Maths Literacy
• Honest selling, even when the easy sale is the wrong one

• Completed class of business training for short-term or long-term insurance
• An existing client book (for field roles)
• A qualification such as a Higher Certificate in Financial Planning

• Medical aid and group life cover once permanent
• Basic salary plus uncapped commission
• RE5 exam fees and study material paid
• CPD hours logged and funded

• If you have passed RE5, say so in your headline; it is the first filter in most financial sales ads.
• Show commission history with real figures from payslips; interviewers trust numbers over claims.