Parts Interpreter (Counter & Workshop)

You'll be the link between customers and the workshop at the multi-brand service centre in Secunda. Good for someone who wants to build a solid track record they can put on their CV.

The site is in Secunda; early starts mean public transport timing matters, so check your route before applying.

• Phone customers with extra work found and get approval in writing
• Invoice completed jobs and explain the invoice at collection
• Load bookings in the dealer management system
• Handle complaints calmly and find a fix with the workshop manager
• Book in vehicles, walk around with the customer and note existing damage
• Order stock and special parts, and follow up on back orders

• Code 08 licence
• Good working knowledge of car parts and basic vehicle systems
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Computer literate with a dealer management system or parts software
• Accurate when capturing part numbers and prices

• Monthly CSI bonus for customer ratings
• Commission on parts sales or workshop turnover
• Paid brand training
• Company uniform

• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.
• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.