Parts Manager (Franchised Dealership)

The workshop runs on good bookings and the right parts. This motorcycle dealership in Brits needs you on that side. People who do well here are steady, honest and not scared to ask when something is unclear.

The site is in Brits; early starts mean public transport timing matters, so check your route before applying. You'll start with a short induction before working on your own.

• Invoice completed jobs and explain the invoice at collection
• Count stock during cycle counts and year-end stocktake
• Pick, pack and issue parts to technicians against job cards
• Handle complaints calmly and find a fix with the workshop manager
• Open job cards and explain the work and cost before it starts
• Load bookings in the dealer management system

• Calm and polite with customers, even when they are upset
• Matric, plus a motor industry background
• Accurate when capturing part numbers and prices
• Good working knowledge of car parts and basic vehicle systems

• Experience in a customer satisfaction survey-driven dealership
• Parts interpreter or service advisor course through merSETA
• Some mechanical training or a trade background

• Company uniform
• Monthly CSI bonus for customer ratings
• Commission on parts sales or workshop turnover
• Paid brand training

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.