Parts Manager (Franchised Dealership) – Immediate Start

The workshop runs on good bookings and the right parts. This franchised car dealership in Klerksdorp needs you on that side. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

Home base is a franchised car dealership on the Klerksdorp side of North West.

• Order stock and special parts, and follow up on back orders
• Invoice completed jobs and explain the invoice at collection
• Open job cards and explain the work and cost before it starts
• Handle complaints calmly and find a fix with the workshop manager
• Submit warranty claims with photos and technician reports

• Accurate when capturing part numbers and prices
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Calm and polite with customers, even when they are upset
• Matric, plus a motor industry background
• Good working knowledge of car parts and basic vehicle systems
• Code 08 licence

• Experience in a customer satisfaction survey-driven dealership
• Parts interpreter or service advisor course through merSETA
• Brand-specific warranty system training

• Commission on parts sales or workshop turnover
• Company uniform
• Paid brand training
• Monthly CSI bonus for customer ratings

• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.
• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.