Parts Manager (Franchised Dealership)

If you know cars and like people, this aftermarket spares shop in Mbombela has a front counter spot for you. It's the kind of job where doing the basics well every day gets you noticed.

This post is Mbombela-based, with most of your time spent at an aftermarket spares shop.

• Open job cards and explain the work and cost before it starts
• Handle complaints calmly and find a fix with the workshop manager
• Invoice completed jobs and explain the invoice at collection
• Load bookings in the dealer management system
• Look up part numbers in the electronic parts catalogue using the VIN
• Pick, pack and issue parts to technicians against job cards

• Matric, plus a motor industry background
• Computer literate with a dealer management system or parts software
• Code 08 licence
• Accurate when capturing part numbers and prices

• Experience in a customer satisfaction survey-driven dealership
• Some mechanical training or a trade background

• Company uniform
• Paid brand training
• Monthly CSI bonus for customer ratings
• Commission on parts sales or workshop turnover

• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.
• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.