Parts Manager (Franchised Dealership)

If you know cars and like people, this truck and bus dealership in Secunda has a front counter spot for you. If you turn up on time and finish what you start, you'll fit in quickly.

The site is in Secunda; early starts mean public transport timing matters, so check your route before applying.

• Pick, pack and issue parts to technicians against job cards
• Submit warranty claims with photos and technician reports
• Phone customers with extra work found and get approval in writing
• Order stock and special parts, and follow up on back orders
• Look up part numbers in the electronic parts catalogue using the VIN
• Open job cards and explain the work and cost before it starts

• Matric, plus a motor industry background
• Good working knowledge of car parts and basic vehicle systems
• Calm and polite with customers, even when they are upset
• Computer literate with a dealer management system or parts software

• Brand-specific warranty system training
• Experience in a customer satisfaction survey-driven dealership
• Parts interpreter or service advisor course through merSETA

• Commission on parts sales or workshop turnover
• Paid brand training
• Monthly CSI bonus for customer ratings
• Company uniform

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.