Parts Salesperson (Aftermarket Spares)

If you know cars and like people, this motorcycle dealership in Alberton has a front counter spot for you. If you like clear targets and knowing where you stand, this is for you.

Home base is a motorcycle dealership on the Alberton side of Gauteng.

• Book in vehicles, walk around with the customer and note existing damage
• Look up part numbers in the electronic parts catalogue using the VIN
• Count stock during cycle counts and year-end stocktake
• Order stock and special parts, and follow up on back orders
• Phone customers with extra work found and get approval in writing
• Invoice completed jobs and explain the invoice at collection
• Open job cards and explain the work and cost before it starts

• Accurate when capturing part numbers and prices
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Computer literate with a dealer management system or parts software
• Calm and polite with customers, even when they are upset

• Experience in a customer satisfaction survey-driven dealership
• Parts interpreter or service advisor course through merSETA
• Brand-specific warranty system training

• Monthly CSI bonus for customer ratings
• Company uniform
• Paid brand training
• Commission on parts sales or workshop turnover

• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.
• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.