Parts Salesperson (Aftermarket Spares)

The workshop runs on good bookings and the right parts. This aftermarket spares shop in Rustenburg needs you on that side. This is a good step for someone who wants proper routine and a manager who notices good work.

You'll report in Rustenburg. Relocation is not covered for this one.

• Order stock and special parts, and follow up on back orders
• Open job cards and explain the work and cost before it starts
• Book in vehicles, walk around with the customer and note existing damage
• Pick, pack and issue parts to technicians against job cards
• Submit warranty claims with photos and technician reports
• Handle complaints calmly and find a fix with the workshop manager

• Matric, plus a motor industry background
• Code 08 licence
• Computer literate with a dealer management system or parts software
• At least 2 years as a service advisor, parts interpreter or in a similar counter role

• Brand-specific warranty system training
• Some mechanical training or a trade background
• Experience in a customer satisfaction survey-driven dealership

• Monthly CSI bonus for customer ratings
• Company uniform
• Paid brand training

• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.
• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.