Patient Accounts Officer (Private Hospital) – Permanent

Patients meet you first at this specialist orthopaedic rooms in Alberton, so calm and clear matters. Expect to be trusted with real work from your first week.

You'll report in Alberton. Relocation is not covered for this one.

• Check medical aid membership and benefits before each consultation
• Submit claims electronically and work through the rejection report daily
• Book appointments and manage the doctor's diary on the practice software
• Answer the phones and send clinical questions to the right nurse or doctor
• Request pre-authorisation for scans, procedures and admissions
• Send monthly statements and age the debtors book

• At least 2 years in a medical practice, hospital or billing bureau
• Friendly on the phone and firm about outstanding accounts
• Confident with Excel and email
• Matric
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• You keep patient information private, every time

• Bookkeeping basics or Pastel knowledge for practice accounts
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Experience with hospital case management and pre-auth

• Parking on site
• Free medical consultations for staff at some practices
• Normal practice hours with most weekends off

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.