Patient Accounts Officer (Private Hospital) – Experienced

Patients meet you first at this specialist orthopaedic rooms in Tzaneen, so calm and clear matters. It suits someone who likes knowing exactly what a good day's work looks like.

Location: Tzaneen, Limpopo. Applicants who already live in the area get looked at first.

• Keep patient records locked and share them only with written consent
• Check medical aid membership and benefits before each consultation
• Answer the phones and send clinical questions to the right nurse or doctor
• Send monthly statements and age the debtors book
• Submit claims electronically and work through the rejection report daily
• Chase short payments with medical schemes and patients

• Matric
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts

• Medical terminology or clinical coding certificate
• Bookkeeping basics or Pastel knowledge for practice accounts
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims

• Parking on site
• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus
• Normal practice hours with most weekends off

• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.
• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.