Practice Manager (Dental Practice)

At a busy general practice in Pinetown, your job is clean files, correct codes and money that comes in on time. Expect to be trusted with real work from your first week.

The site is in Pinetown; early starts mean public transport timing matters, so check your route before applying.

• Chase short payments with medical schemes and patients
• Submit claims electronically and work through the rejection report daily
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Book appointments and manage the doctor's diary on the practice software
• Answer the phones and send clinical questions to the right nurse or doctor
• Open patient files and capture consent forms in line with POPIA
• Check medical aid membership and benefits before each consultation

• Friendly on the phone and firm about outstanding accounts
• You keep patient information private, every time
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Confident with Excel and email
• At least 2 years in a medical practice, hospital or billing bureau
• Sound knowledge of ICD-10 coding and medical aid tariff codes

• Experience with hospital case management and pre-auth
• Bookkeeping basics or Pastel knowledge for practice accounts
• Medical terminology or clinical coding certificate

• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus
• Parking on site

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.