Receptionist & Switchboard Operator (Corporate Office)

Phones, visitors and bookings all come through you at this estate agency in Pretoria East. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

The site is in Pretoria East; early starts mean public transport timing matters, so check your route before applying.

• Sign visitors in, issue access cards and notify the right person.
• Answer and transfer calls on a multi-line switchboard within three rings.
• Keep the reception area neat and the coffee station stocked.
• Check patients in, verify medical aid details and collect co-payments.
• Keep visitor and client details private under POPIA.
• Scan, file and archive documents in the correct client folders.
• Type basic letters and update the internal phone list.

• A warm, clear phone manner in English
• You can juggle a ringing phone and a waiting visitor at once
• Microsoft Word, Outlook and basic Excel
• Well presented, punctual and organised
• At least 1 year on reception or a front desk

• A second language common in your area
• A secretarial or office administration certificate
• Typing speed above 40 wpm

• Normal office hours, Monday to Friday
• Paid study leave for office admin courses
• Safe, secure parking

• Answer the recruiter's call the way you would answer at work: greeting, your name and a smile in your voice.
• List the phone systems and booking software you have used; practices look for people who need little training.