how2apply

Recoveries Consultant (Written-Off Accounts) – Permanent

How2Apply Talent Network

Durban Central, KwaZulu-Natal

Full-time

Posted 1 hour ago

Full-time Customer Service & Call Centre

R7 000 – R9 750/month

Apply for this job

Job Description

Hit your collection targets at this municipal accounts office in Durban Central and your commission shows it. You'll work with a small crew, so being easy to work with matters as much as skill.

Location: Durban Central, KwaZulu-Natal. Applicants who already live in the area get looked at first. Start date: as soon as possible for the right person.

What you'll actually do

Send written arrangements by SMS or email straight after each call.
Update debtor contact details from tracing searches.
Negotiate payment arrangements and set up DebiCheck mandates.
Hand accounts over for legal action once internal steps are exhausted.
Answer disputes about balances, interest and fees with a printed statement.
Record reasons for non-payment so the credit team can adjust policy.
Keep calls within the National Credit Act and the Debt Collectors Act rules.

What you need

Matric
You keep your tone respectful even when the debtor is not
Good with numbers, dates and payment calculations
Registered, or willing to register, with the Council for Debt Collectors

What's in it for you

Uncapped monthly commission on collected rands
Monthly incentives for the top three collectors
Council for Debt Collectors registration paid for you

How to apply

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Keep copies of these ready to send: your Council for Debt Collectors registration, if you have one, last three payslips showing commission earned plus certified copy of your SA ID or work permit.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
If you're shortlisted you'll hear from us within 7 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Durban Central; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.