Recoveries Consultant (Written-Off Accounts) – Entry Level

This vehicle finance collections floor in Fourways needs a calm negotiator who can hear "no" without giving up. Expect to be trusted with real work from your first week.

The site is in Fourways; early starts mean public transport timing matters, so check your route before applying. There's a probation period of three months before the contract is confirmed.

• Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
• Hand accounts over for legal action once internal steps are exhausted.
• Negotiate payment arrangements and set up DebiCheck mandates.
• Record reasons for non-payment so the credit team can adjust policy.
• Update debtor contact details from tracing searches.

• Matric
• Good with numbers, dates and payment calculations
• You keep your tone respectful even when the debtor is not
• Clear credit and criminal record
• Target-driven and comfortable with commission
• Registered, or willing to register, with the Council for Debt Collectors

• Uncapped monthly commission on collected rands
• Monthly incentives for the top three collectors
• Council for Debt Collectors registration paid for you

• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.