Reservations Agent (Hotel Group)

At this business hotel in Prospecton, you'll turn bookings into happy stays. People who do well here are steady, honest and not scared to ask when something is unclear.

The site is in Prospecton; early starts mean public transport timing matters, so check your route before applying.

• Allocate rooms and pass early check-ins to housekeeping.
• Store guest details securely in line with POPIA.
• Run the night audit, close the day and print the flash report.
• Handle complaints at the desk and log them for the duty manager.
• Take card pre-authorisations and settle folios at checkout.

• Clear spoken and written English
• Honest with cash and card payments
• Confident on a computer and quick to learn a property system
• Matric

• Paid system training in the first month
• Service charge share at some properties
• Night-shift allowance

• Add a line on shift flexibility: front offices shortlist people who can cover nights.
• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.