Returns & Exchanges Desk Clerk (Retail)

This private clinic front desk in Secunda needs someone friendly who can fix account problems while the queue moves. This role rewards consistency more than flash.

Location: Secunda, Mpumalanga. Applicants who already live in the area get looked at first. Start date: as soon as possible for the right person.

• Upsell contract upgrades, accessories or cover when it fits the customer.
• Greet customers, find out what they need and manage the queue ticket system.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Take payments, balance your till and bank cash at close.
• Call customers when repairs or orders are ready to collect.
• Do SIM swaps and RICA registrations with proper ID checks.
• Track parcels, reissue waybills and arrange redelivery at the counter.

• Accurate with cash and paperwork
• Retail hours, including Saturdays, Sundays and month-end
• Matric (Grade 12) certificate
• Good on a computer and point-of-sale system
• Presentable and approachable with all kinds of customers

• Product training and certifications paid for
• Staff discount on products
• Monthly sales incentive on upgrades and add-ons

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Dress as if you already work the counter when you drop off a CV or go for the interview.